Privacy Policy

Effective Date: 23 May 2025 

1) Introduction

Stressbusters Ltd is committed to safeguarding the privacy of our clients, customers, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

2) Information We Collect

We collect and retain personal and business-related information necessary for professional correspondence and customer transactions, including:

  • Name
  • Job Title
  • Business Phone Number
  • Business Email Address
  • Office Location
  • Payment Information (if applicable)

Additionally, our website uses cookies for functionality purposes, as outlined below.

3) Legal Basis for Data Processing

We process data under the lawful bases of:

  • Legitimate Interest (for business communications)
  • Contractual Necessity (when processing orders or service requests)

We do not collect or process sensitive personal data beyond these purposes.

4) Data Controller & Data Processor

  • Data Controller: Stressbusters Ltd is the Data Controller responsible for determining how and why business contact details and customer data are processed.
  • Data Processors: We may engage third-party service providers (e.g., payment gateways, cloud storage providers) to process data on our behalf. Such processors must comply with UK GDPR standards.

5) How We Use Your Data

We use collected data for the following purposes:

  • Business Correspondence: Managing professional relationships with clients and customers.
  • Order Processing: Handling purchases, transactions, and confirmations.
  • Website Functionality: Cookies are used strictly for maintaining shopping cart contents and improving user experience.
  • Customer Service Support: Responding to inquiries, surveys, and feedback requests.

6) Data Sharing

We do not sell or disclose personal or business-related data to third parties unless required by law or explicitly authorized by the data owner.

For introductions to third-party service providers, Stressbusters Ltd acts solely as an intermediary without sharing personal data.

7) Data Security

To protect stored personal and business contact details, we employ:

  • Secure digital storage with encryption and password protection
  • Restricted access controls to prevent unauthorized data access
  • Regular security audits and malware scanning

All sensitive payment transactions are processed via gateway providers and are not stored on our servers.

8) Cookies & Website Tracking

Our website uses strictly necessary cookies for:

  • Tracking shopping cart contents
  • Remembering site preferences to enhance user experience

We do not use cookies for analytics, marketing, or third-party tracking.

You can adjust cookie preferences via our [Cookie Settings] link at any time.

9) Data Retention & Deletion

We periodically review and update retained personal and business contact details. Data no longer necessary for business or customer transactions is securely deleted. Retention periods depend on operational needs and regulatory requirements.

10) Your Rights Under UK GDPR

As a data subject, you have the right to:

  • Access the personal data we hold
  • Request corrections to inaccurate information
  • Object to processing in specific circumstances
  • Request deletion of your data where applicable

To exercise these rights, contact our Data Controller at:

Email: info@stressbusters.co.uk

Address:  Stressbusters Ltd, 176 Melrose Avenue, London NW2 4JY

11) Updates to This Policy

We may update this Privacy Policy periodically due to regulatory changes or business updates. Any changes will be published on our website.

12) Contact Us

For privacy-related inquiries, please contact:

Stressbusters Ltd

176 Melrose Avenue, London NW2 4JY

 

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